Undertaking medical transcription in-house means the healthcare facility would have to manage people, records, technology, turnaround time along with other variables associated with medical transcription services. However, outsourcing medical transcription eases things for hospitals and healthcare centres. In fact, healthcare centres of the U.S.A and UK are increasingly availing medical transcription services through offshore locations because it offers the following benefits:

1. Cost-Effective Option

One of the main benefits of outsourcing medical transcription services to offshore location is that services offered at these locations are affordable. Also, there are built-in cost benefits like:

• Low per line rate
• Low direct labour costs
• Low expenses in HR, administrative and training areas
• Low annual maintenance costs for maintaining digital transcription equipment

1. Leverage Industry Expertise and Experience

Clients stand to enjoy advantages from the industrial experience that offshore medical transcription service providers such as Eyered have. These medical transcription providers are backed with years of experience and enjoy working on a wide array of medical records, like:

• Discharge Summary
• Operative Note
• Emergency Room Procedure
• Progress Note, etc

One of the notable benefits of availing offshore medical transcription is that service providers cross leverage their experience and expertise to provide high-quality services.

3. Benefit from Time Zone Differentials of Offshore Places

The different time zone between other nations and India works in favour of the clients. Due to this differential, it is feasible to download, transcribe and transmit back medical records overnight for access by the professionals in other countries, the following working day. Eventually, it lowers the turnaround time in the industry.

4. Get High-Quality Medical Records

Offshore medical transcription service providers comply with international standards and follow stringent quality & assessment procedures. Here, the quality & assessment procedure includes:

• Proofreading
• Editing

• Reviewing of completed records

Medical transcription service providers carefully measure their performance to ensure it adheres to a quality level. This is one of the unique benefits of using offshore medical transcription service.

5. Low Infrastructure Investment

Running an in-house medical transcription means investing in high-end dictation equipment along with state of the art software for transmission, downloading, typing dictation and submitting the information. However, health facilities can benefit from offshore medical transcription services as they don’t need to block their investment in costly medical transcription equipment.

6. Reduce HR Responsibility in Hiring and Administrating

Human Resource departments of healthcare facilities can cut their time and resources which they otherwise would have to spend on hiring, training and maintaining medical transcription record and staff on their paycheque. Medical transcription is needed across all departments along with 24×7 on-call and emergency room services. It also means an intensive staff requirement which comprises of sizeable hiring, payroll processing along with other admin duties. However, all this reduces if the medical transcription service is outsourced.

7. Easy to Manage Staffing Fluctuation, If Any

There can be seasonal fluctuations in the in-house medical transcription team, especially during public holidays. One of the benefits of offshore medical transcription services is that these seasonal fluctuations in staffing don’t impact the workflow and productivity. For instance, in the USA, medical centres are usually understaffed during Christmas and Thanksgiving Day. By outsourcing medical transcription services to India, they can ensure their work goes on without interruptions. Further, the offshore medical transcription services ensure that hospitals remain unaffected by employee attrition level. 

8. Easy Accessibility of Records

Transcribed medical records are usually available on the service provider’s service for over two years. The benefit of offshore medical transcription is that it gives secure and password-protected access to users who can retrieve old medical records at any point. In fact, they can view, print and distribute medical documents to multiple destinations through the internet. Overall, it gives a high level of confidentially at different stages.

In the healthcare industry, every second count. So, instead of juggling with medical transcription work, it is in favour of healthcare centres if they outsource their services. After all, it is always useful to have an expert.

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